Frequently asked questions

Chessie’s Salon & Spa is at 8 Main Street in Chagrin Falls, Ohio 44022. The salon has its own parking behind the building, with a back entrance from the lot. The front door is on Main Street.

Yes. The salon has its own parking behind the building, with a back entrance from the lot. The front door is on Main Street.

Chessie’s is open Tuesday and Thursday 9am to 7pm, and Wednesday, Friday and Saturday 9am to 5pm, and closed Monday and Sunday. Call 440.247.7712 during those hours to reach the front desk.

Call 440.247.7712 during opening hours. Tell the front desk which services you’d like and whether you have a stylist in mind, and they can book several services back to back.

We accept cash, check, Visa or MasterCard. All services are subject to Ohio sales tax. Gift cards can be used for any service.

A 24-hour cancellation notice is appreciated. Call 440.247.7712 as soon as you know, so the time can go to another client.

Yes. Every service at Chessie’s is on the menu with its price or starting price. Prices may vary based upon the individual needs of a client and are subject to change without notice.

It’s a starting price. Longer or thicker hair, or a service that needs extra time or product, costs more. Your stylist will confirm the price before starting.

Director services are with Francesca, the owner and Salon Director. Stylist services are with the rest of the team. Both are listed on the menu so you can choose.

Yes. Olaplex, Malibu C and conditioning treatments can all be added to a cut or color. Olaplex is $30 when added to a color retouch.

Yes. Children’s cuts (under 13) start at $25, and teen cuts start at $45.

Women’s cuts are $65 with a stylist and $75 with the Salon Director.

Men’s cuts are $45.

Root retouch is $70 ($75 with the Salon Director), all-over color starts at $85, toner is $40 and men’s color is $45.

Balayage at Chessie’s starts at $160. The final price depends on hair length, density and how much brightness you want.

It’s priced after a consultation because it depends on your hair’s history and the result you want. You’ll know the cost before any work begins.

Keratin Complex gives the strongest, longest-lasting smoothing. Brazilian Blowout keeps more body and movement. Keratin Express is a lighter, shorter-lasting option. Your stylist can recommend one based on your hair.

Yes. Chessie’s styles brides, bridesmaids, mothers and flower girls, and make-up is available by request. Call 440.247.7712 to plan the day.

A trial is recommended a few weeks before the wedding so you can settle on the style and timing ahead of the day.

Photos of styles you like, your veil or hairpiece, and a picture of your dress neckline. Come with clean, dry hair unless your stylist asks otherwise.

Shellac is a gel polish cured under a lamp. It’s thin, glossy and wears for around two weeks. OPI dip builds a slightly thicker, stronger layer from powder, which suits nails that bend or break.

Yes. Tell the salon when you book and the appointments can be scheduled back to back.

Yes. The Jr. Manicure ($20) and Jr. Pedicure ($40) are for children 12 and under.

The signature manicure is $30, a French manicure is $40 and a Jr. Manicure (12 and under) is $20. Shellac manicures start at $50.

At Chessie’s, pedicures range from $45 for an express pedicure to $75 for a pedicure with Shellac. The spa pedicure is $70.

Most clients get about two weeks of chip-free wear. Dip powder often lasts a little longer.

The 60-minute European facial is a good place to start. It includes a skin analysis, so you’ll know whether microdermabrasion would help on your next visit.

Yes. The salon carries Dermalogica, and your esthetician can suggest what to use at home.

Threading is $25 and waxing is $20. Threading gives very precise lines and is gentle on skin that reacts to wax or uses retinoids. Waxing is quick and clears fine hair well. Ask at your appointment if you’re unsure.

About a quarter of an inch, roughly two to three weeks of growth, gives the wax enough to grip.