Text message terms

These terms cover text messages (SMS) from Chessie’s Salon & Spa, 8 Main Street, Chagrin Falls, Ohio. The program is called Chessie’s Salon & Spa text messages.

What the salon texts

• Appointment confirmations, reminders and changes.
• Payment links and receipts for salon services.
• Replies to messages and questions you send the salon.
• Occasional offers and reminders to rebook, only if you separately agree to them. You can get appointment texts without agreeing to offers.

How you sign up

You agree to texts by ticking the optional texting box on the contact form, or by telling the front desk when you book in person or by phone. The box is never ticked for you. Consent is not a condition of purchase: you can book, buy and send a message without agreeing to texts.

How often

Message frequency varies. Most clients get a few texts around each appointment.

Cost

Message and data rates may apply, set by your mobile carrier. The salon does not charge for texts. Carriers are not liable for delayed or undelivered messages.

How to stop texts

Reply STOP, STOPALL, UNSUBSCRIBE, QUIT or END to any text at any time. You will get one text confirming that you are unsubscribed, and no more texts after that. To start again, reply START, UNSTOP or YES. Replying CANCEL cancels an upcoming appointment; it does not stop texts.

Help

Reply HELP or INFO for help, call the salon at 440.247.7712, or send a message.

Who sends the texts

Texts come from the salon’s own phone number through ShearCRM, the salon’s booking and messaging service, and are delivered by mobile carriers.

Privacy

Your mobile number and your agreement to receive texts are never sold or shared with third parties or affiliates for marketing or promotional purposes. See the privacy policy for how the salon handles your information.

Changes

The salon may update these terms. The current version is always on this page. Last updated November 12, 2026.